Returns & Exchanges

At Playthings, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original packaging. Whether you have changed your mind or received a defective item, our team is here to ensure a smooth resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the products in their original box, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.